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Bobagate: When Cultural Sensitivity Clashes With Business Ambitions on Dragons’ Den 

 November 22, 2024

By  Joe Habscheid

Summary: The controversy surrounding Bobba, a Canadian boba tea brand, and actor Simu Liu emerged during a pitch on "Dragons' Den," raising critical dialogues around cultural sensitivity in business ventures. This incident, known as "Bobagate," underscores the importance of respecting cultural origins in product marketing and branding, particularly in food and beverage sectors.


Pitch on Dragons' Den

Sebastien Fiset and Jess Frenette, the creators behind the Canadian boba tea brand Bobba, took their innovative ready-to-drink product to the set of "Dragons' Den." Their goal was clear: secure a $1 million investment for an 18% stake in their company. Boba tea, a renowned beverage originating in Taiwan, has gained significant popularity across the globe.

However, the pitch veered into unexpected territory when the conversation broached more than just numbers and market potential.

Cultural Appropriation Concerns

During the presentation, Simu Liu, an actor and one of the potential investors, voiced concerns over cultural appropriation. Liu noted that while adapting cultural items isn't inherently wrong, claiming to "make it better" can be highly problematic. His critique pointed to the nuances involved when businesses market products deeply rooted in distinct cultural identities without a nuanced understanding or respect.

Problematic Language

The founders' language during their pitch further fueled tensions. Describing traditional boba tea as merely a "trendy, sugary drink," they implied that their ready-to-drink product was an improvement over classic formulations. This dismissive stance sparked discomfort, as it seemed to undermine the traditional value and cultural significance of boba tea.

Backlash and Apology

Following the episode's airing, Bobba faced substantial backlash across social media platforms. Accusations of cultural insensitivity and appropriation surged, prompting a strong public reaction. In response, Bobba issued a public apology, fully acknowledging the concerns flagged by Liu and the social media community.

They pledged to reevaluate their branding, packaging, and marketing strategies to reflect a more respectful and accurate representation of boba tea's rich cultural roots. This move was seen as a necessary step towards repairing public perception and aligning their product more closely with its heritage.

Investment Withdrawal

Manjit Minhas, another investor interested in the venture, initially pledged to invest in Bobba. However, upon further reflection and considering the public's opinion, she decided to withdraw her offer. This decision underscored the weighing influence of cultural sensitivities in business investments and the potential reputational risks involved.

The "Bobagate" incident is a cautionary tale about the importance of cultural awareness and respect in business, especially when engaging with products that originate from diverse cultural backgrounds. Entrepreneurs must strike a balance between innovation and respect for tradition, ensuring their business practices do not inadvertently undermine or exploit the cultural origins of their products.


As this situation demonstrates, companies benefit greatly from engaging with and learning about the cultural aspects of the products they offer. Recognizing and honoring these origins not only shows respect but also builds a richer, more authentic brand narrative that resonates more deeply with both culture bearers and general consumers alike.

#CulturalSensitivity #Bobagate #BusinessEthics #MidMichiganConsultants

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Featured Image courtesy of Unsplash and Hunters Race (MYbhN8KaaEc)

Joe Habscheid


Joe Habscheid is the founder of midmichiganai.com. A trilingual speaker fluent in Luxemburgese, German, and English, he grew up in Germany near Luxembourg. After obtaining a Master's in Physics in Germany, he moved to the U.S. and built a successful electronics manufacturing office. With an MBA and over 20 years of expertise transforming several small businesses into multi-seven-figure successes, Joe believes in using time wisely. His approach to consulting helps clients increase revenue and execute growth strategies. Joe's writings offer valuable insights into AI, marketing, politics, and general interests.

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